The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us directly here.
If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission online at www.jointcommission.org and use the “Report a Patient Safety Event” link in the “Action Center” of the homepage of their site, by mail at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, or by fax at: 630-792-5636.
While we cannot offer diagnosis, counseling or recommendations online, you can call to schedule a complimentary assessment 24 hours a day, 7 days a week at 972-347-4179. If you are currently experiencing an emergency, please dial 911 or go to the nearest emergency room.