Accredited by the
Joint Commission

Notice of Nondiscrimination


Notice of Nondiscrimination

Hickory Trail Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Hickory Trail Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Hickory Trail Hospital:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English,such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Colleen Vicari at 972-283-298-7323 

If you believe that Hickory Trail Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:  

Colleen Vicari
2000 N. Old Hickory Trail, DeSoto, Texas 75115
Phone:  972-298-7323,  Fax:  972-709-0581
Email:  colleen.vicari@uhsinc.com.

If you need help filing a grievance, Colleen Vicari, Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD) 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

© Hickory Trail Hospital
2000 N. Old Hickory Trail | DeSoto, TX 75115
Phone: 972.298.7323
Physicians are on the medical staff of Hickory Trail Hospital, but, with limited exceptions, are independent practitioners who are not employees or agents of Hickory Trail Hospital. The facility shall not be liable for actions or treatments provided by physicians. Model representations of real patients are shown. Actual patients cannot be divulged due to HIPAA regulations.


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